An Ascent Business Partners Practice
About Us
We Turn AI Ambition Into Proven Outcomes
Team Up With innovaition.io
& Ascent Business Partners
Together, we transform CX & Contact Center Operations — powered by our proven AI Solution Partner Network.
Kevin Murphy
Enterprise AI Advisor
Kevin has spent over 30 years navigating highly regulated environments where compliance, security, and data trust are paramount. His background in institutional financial markets gives him a rare ability to translate rigorous regulatory standards into safe, scalable AI deployments for contact centers. From 2019 to 2021, he consulted for an NYC-based AI company specializing in rules-based knowledge systems designed to answer why a workflow decision should be made. Since 2025, he has brought that same discipline to Ascent Business Partners — helping contact centers capture the outcomes needed to drive down cost, without disrupting existing workflows.
Kevin is your direct line to Ascent's senior leadership
team and our vetted
Solution Partner Network.
01
We Are Your Transformation Partner — Not a Vendor
We've Been on Your Side of the Table
Decades running internal operations and advising from the outside — we know the difference between what sounds right in a deck and what actually works on the floor.
02
Vendor-Neutral, By Design
We don't sell technology — we match you to the AI solution built for your use case, selected from our network of proven, scalable solutions.
03
Diligence as a Discipline
Every recommendation clears the same rigorous diligence before it reaches you — because a proven outcome starts with what we rule out, not just what we propose.